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Happy New Year! Today we’re taking a look back at our customer service team’s performance metrics for December of 2016. Our happiness reports give us a way to continuously evaluate our performance and to share our goals publicly each month.

For December, our focus was on improving our average response times and our goal of improving the percentage of those responses that come within 12hrs. Here’s how December compared to our November report:

Online learning has been growing in popularity over the last few years. The barriers to set up online courses have been reducing where it is no longer large organizations or institutions who are able to create these courses.

Online learning allows providers to share their knowledge at a low cost, and allows learners access to this low-cost learning from anywhere and at any time. In this post, we’ll take a look at a couple of ways you can use Shopify to sell online courses.

3 Email Marketing Tips for Shopify Stores - ShopStorm

Emails are an important part of the sales pitch and engagement cycle for your Shopify store. Here are 3 email marketing tips to help.
shopstorm.com

Email marketing plays an important role in a brand’s growth. A majority of people still prefer emails for commercial communication, and 81% of US online shoppers are more likely to make additional purchases due to receiving emails. In this post, we go over 3 email marketing tips for your Shopify store that you can quickly implement and start connecting with your customers.

We’ll take a look at how you can get email subscribers, automate emails, and create some simple campaigns.

Hello! Today we’re taking a look at our customer service team’s performance metrics for November. Our happiness reports give us a way to continuously evaluate our performance and to share our goals publicly each month.

In November, our goal was to improve our average response times while maintaining our 100% happiness rating. Here’s how November compared to our October report: