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The beginning of a new months means it’s time for us to reflect again on our performance for the previous month. September was a rough month for our support team due to an office relocation, so we were keen to get back into the game and improve our support metrics for October.

Our goals from September were to reduce our ticket handle times and to increase the number of replies that are sent within 12 hours. We’ve met both this month, and will continue

In case you don’t follow the Shopify blog, we like discuss major updates to Shopify’s core offering. One thing that’s just been released is a Shopify Responsive checkout layout for any store. We’re super excited about these changes, and we wanted to give you an idea of what they’ll look like and how to update.

Shopify’s announcement post also has some details

You’ve got a great business idea, and you want to get it off the ground immediately. You start to look at retail locations that will generate the right kind a traffic based on your ideal customer, and price out rent, utilities, inventory, upkeep, renovation costs, insurance…are your eyes glazing over yet? Mine, too. Launching a retail store can be expensive.

This is why many of us

Shopify is a great eCommerce platform that supports many types of stores. However, the basic Shopify options may not support the features that your store needs to manage or sell your products effectively. That’s where the Shopify app marketplace comes into play. There are tons of great apps for Shopify that add the functionality you need to your store, and most of them can be installed in just a couple of clicks.

Launch your store

Launching a Shopify store is very simple – you can even give it a 14 day free trial to see how you like it. Right now is the perfect time to launch a Shopify store, as the annual Build a Business competition is going on at the moment, so you could win great prizes for

Hey there! We’ve got our support metrics for the month of September geared up to share smile . We stumbled a bit in our goals this month, but we’re pretty sure we know why and can fix this in the coming months.

While our apps probably didn’t look much different this month, our development team was hard at work building on some performance enhancements