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As your Shopify store and inventory grow, managing shipments can become more and more complex. Many times, merchants may use different shipping providers, and use each provider’s online portal to manage shipping for that provider. This can become cumbersome as your shipping information is spread out in different places. This is where the Shippo for Shopify app can help.

In this post, we will look at how you can use Shippo to manage all aspects of shipping in one place, and the different options provided by the app.

Howdy! Today we’re breaking down our customer service team’s performance metrics for May. Our happiness reports give us a way to constantly evaluate our performance and to share our goals publicly for each month.

In May, we looked to improve happiness ratings while maintaining our previous decreases in average response times. We also wanted to increase replies within 12 hours. Here’s how May

In this quarterly list of top free Shopify apps, we outline two apps that you can use to improve search engine optimization (SEO) for your products, and two apps that can help boost sales for your store.

All apps are either completely free, or have a free starting plan.

We recently wrote about how to encourage product reviews from customers and featured the Product Reviews app by Shopify. The app allows you to add a reviews area to your product pages, and manage these reviews, including bulk actions.

In this post, we take a deeper dive into the free Product Reviews app and look at the various options in the app.

Lifecycle emails are sent to customers at different points during the lifetime of their interaction with your Shopify store. These emails extend your interaction with the customer beyond a single purchase on your store. You can build loyalty and engagement, create advocates, and get repeat purchasers using these emails. All of these ultimately increase your brand value and revenue.

In this post, we will look at the importance of lifecycle emails, highlight the different types of emails, and list a number of Shopify apps you can use to automate lifecycle emails.